Shipping within Australia:
We offer Free standard shipping on all orders over $300.00 within Australia. All orders are shipped via Australia Post. All orders processed online will be emailed a tracking number & a signature on delivery will be required.
For all orders less than $300.00 a flat fee of $10.00 will be charged for standard shipping within Australia. Please allow 3 to 5 business days for all standard delivery options.
An Express Australia Post with a tracking number and signature on delivery option is available on all orders for $15.00 Once your order has been posted you will be notified via email with your tracking number, and you can track your item using the code through the Australia Post site.
Windsor and Lux ships to most destinations around the world and we use Australia Post Courier International track-able service for all our international orders. The cost of international shipping is at a flat rate of $40 AUD. Delivery for international orders may require between 5 to 12 business days. Please also consider any production or lead time that maybe required on your order.
Please note that we aim to have your orders dispatch as soon as possible. Estimated delivery times are to be used as a guide only, and do not take into account any possible delays caused by any unforeseen circumstances. These include customs, security, port delays etc.
We do not deliver to international P.O BOX addresses. For our international customers, all prices and sizes on our site are displayed in Australian Dollars (AUD) & Australian Sizes, as a result the transaction will be charged in Australian Dollars. Prices do not include any relevant overseas customs duties, foreign taxes or other fees. This is the responsibility of the customer, as Windsor and Lux is not responsible for any customs charges or fees imposed on your order.
Estimated delivery times are to be used as a guide only, and do not take into account any possible delays caused by any unforeseen circumstances or from third party courier and delivery services. For the West Coast of Australia and rural and regional areas, please allow for an additional 2 to 3 business days for delivery.
We do not accept responsibility for lost orders as a result of third party negligence or otherwise. If your order is lost or missing please email us immediately.